Frequently Asked Questions

Shopping at moto est.

Our Moto Femmes showroom in Collingwood, Melbourne, houses a select range of womxn’s wear & unisex items for people to come in and try on.

Although we don’t have the full range in store, we have a wide range to see & try on. Our staff are there to answer questions, help with fitting and offer store to door shopping.

Our showroom is open Saturdays by appointment only. Visit our Showroom page for more information.

Each brand is different so always check the sizing chart on each product page for specific advice on that product. This will ensure you get the best fit possible. Some brands run small, some run large, some aren’t standard sizing. If you are between sizes and there is no specific guide on that product then we always suggest to go up to the larger size.

The sizes we have available online reflect the stock we have available across both our showroom and online store. In the instance that your size is not available, we recommend leaving your email address for notification when/if new stock lands.

To do this, all you need to do is select the size you want on the product page and click 'Notify me when available'.

We always want to stock more of what you love, so don't be afraid to let us know if you're after something that's not available or listed on our website!

Your items will be sent out to you within 1-3 days of ordering excluding public holidays and holiday closures.

Once the parcel has left us, it will take typically 2-4 working days for Australian major cities (allow an extra day or two for rural areas). International order delivery times will vary but should not take more than 14 working days.

Depending on stock levels and locations, some items may take longer to arrive, however this will be specified on the product pages of applicable items.

If there are any delays with your order for any reason, we will be in touch to keep you updated!

Impossible question!
'Slide time' typically refers to the amount of time it takes to wear through fabric on impact/slide and it will always differ depending on multiple factors such as speed, impact, weather, terrain, angle, weight etc.
A more useful question would be "What kind of abrasion resistance or impact protection does this garment offer?" And the answer for that will be in each products description!

Laybuys are a thing of the past! No need to wait until you’ve saved up every penny for that new safety gear.

‘Ride Now, Pay Later' is our partnership with AfterPay that allows you to ride off with your items before your first of four installments.

Find out more here: Ride Now, Pay Later!

We would love to hear your opinion, the more we can help you, the more we can help others! 

If you want to let others know about your experience you can drop us Google review here.

If you want to leave a review about a specific product then you can do this by visiting that product page on our website.

If you prefer to give direct feedback then please write to us at crew@motoest.com.au

Show your gear the love it deserves!

In addition to the care labels found inside individual garments or with packaging, you can also refer to the instructions listed on the online product listing. Go to the product page, scroll down and click 'Look After Me'.

Please contact us at crew@motoest.com.au and we will get back to you with more details.

Lucky you, what a treat!

To use a promo/discount code online;

  1. Add all your goodies to the cart
  2. Go to your cart and select either Shopify, PayPal or Checkout (Google Pay will not allow you to enter a discount code)
  3. Fill in your details and add your code to the 'Discount Code or Gift Voucher' free text box
  4. Voila!

To use a promo/discount code in store, let your showroom host know at the counter and watch them work their magic!

Note: Some discount codes are for online use only. This will be specified when shared.

• D3O® items can not be bought separately as a stand alone item; it's specifically a garment upgrade not an individual product.

• D3O® armour must be purchased with the product that requires them as an upgrade only.

• If D3O® is bought as an upgrade to a product and that product is being returned, it must be returned with the armour or the return is not accepted until the matching armour is returned.

• If D3O® armour is purchased without being a valid upgrade to a garment, the order will be cancelled.

We're here to encourage conscious shopping, rather than impulse purchases based on big red sale tape.

We rarely host store-wide sales and prefer to focus on helping customers find gear that suits their needs and will last the distance.

If you’re looking for perks, scroll down to the footer of this page and check out the links to our competitions, tribe perks and sale stock (often discontinued and last chance items).


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